We want you to love your Iconive wig. If you need to return or exchange an item, please review the conditions below.

Eligibility

Returns may be accepted within the stated return window for unused products in original condition and packaging. Customized items may not be eligible for return.

Process

Contact support at info@iconivewigs.com with your order details. Approved returns will receive refund or exchange instructions.

Refunds

Refunds are issued to the original payment method after inspection. Shipping fees may be non-refundable unless the return is due to our error.